(Spartanburg, SC – February 1, 2021) PUBLIQ Software continues its effort to offer the best customer support in the industry by launching the RedSail Hub. The Hub is a centralized location for information on PUBLIQ Software’s suite of products. This intuitive, in-depth, and customer-friendly platform provides content and materials relevant to customers’ operational needs.
“The Hub organizes information in such a way that helps government agencies and public utilities find the information they need, when they need it,” said Tabb Stringer, President, PUBLIQ Software. “This new platform not only lets customers quickly troubleshoot without having to make a call, but it also lets them connect with their peers across the country and share information.”
Among the many benefits of the RedSail Hub is the ability to search specific content, create and track support cases, and interact with staff in other offices. When an organization taps into the Hub, its staff will only see information relevant to the products and services used by them.
“The Hub not only allows our customer’s staff to spend less time on the phone with support, but it also lets them share information with others to improve their workflow and enhance customer service,” Stringer added.
The Hub is now live for PUBLIQ customers. For more information or to sign up, visit publiqsoftware.com/hub.
About PUBLIQ Software
Dedicated to the public sector for more than 50 years, PUBLIQ® Software offers scalable applications that utility districts, municipalities, and counties rely on to serve their communities. Our solutions allow customers to accurately calculate, collect, and distribute money, print and mail statements, and effectively manage budgets. We believe the right tools build strong partnerships and lead to stronger communities. PUBLIQ, LLC, is a wholly owned affiliate of RedSail Technologies, LLC. The PUBLIQ® Software word mark and logo are trademarks owned by PUBLIQ, LLC. For additional information about PUBLIQ® Software and the products and services we provide, call 833.278.2547.