Are you missing important emails because they keep getting sent to the dreaded junk folder? The best way to avoid that scenario is ensuring all senders you want to receive communications from are added to your safe sender list. Read along to learn how. read more
What makes communication work (and not work) is something we don’t give much thought to, but did you know there is a scientific theory behind it? Read along as we dissect the communication process and share tips to successfully communicate in and out of the office. read more
From primitive cave drawings and smoke signals to online chatbots and automated phone calls, communication styles have evolved quite a bit over the centuries as technology continues to advance. To better understand how far we’ve come, take a look at the basic communication types, and explore how communication styles have changed over time. read more
Last week, the United States Postal Service (USPS) announced delivery delays in addition to recent price increases. The new service standards will significantly change the delivery of first-class mail like letters, small packages, bills, and tax documents. The current three-day delivery time may take upwards of five days, especially in rural areas. read more
You pay your property taxes every year, but do you know where the numbers on your bill come from or understand how your taxes are totaled? Read along as we explore property taxes and types, how they’re calculated, and some common terms you might see on your property tax notice. read more
How often do you look at the details of your utility bill before paying it? Whether you’re a business manager or a homeowner, knowing how to read and understand your utility bill can come in handy. Let’s take a look at some common utilities and some of the terms you may see on your monthly bills. read more
Crisis management can seem like a daunting task, but the recovery stage is when you get to see the benefits of all your efforts. The aftermath of a crisis can truly test local leaders because recovery isn’t typically a quick process. In the final part of this series, we’re taking a closer look at the “after” stage of crisis management. read more
How you respond when facing a crisis is critical, especially when the event puts your organization’s mission in jeopardy or has the potential to cause long-term damage to your community. Read along to explore the “during” stage of crisis management and learn how to put your plans into action, communicate clearly, and plan for recovery. read more
It’s easy to feel stressed when tasks start to pile up, especially if you’re knee-deep in tax season or preparing your office’s annual budget. If you’re feeling anxious at work, here are a few simple steps you can take to relax. read more
Data security is extremely important, especially for local governments and utility companies. There are several ways to safeguard your data, but we’ve compiled a few tips to ensure your community’s information stays protected. read more
