Last week, the United States Postal Service (USPS) announced delivery delays in addition to recent price increases. The new service standards will significantly change the delivery of first-class mail like letters, small packages, bills, and tax documents. The current three-day delivery time may take upwards of five days, especially in rural areas. read more
You pay your property taxes every year, but do you know where the numbers on your bill come from or understand how your taxes are totaled? Read along as we explore property taxes and types, how they’re calculated, and some common terms you might see on your property tax notice. read more
He’s a Spartanburg native with an identical twin, a wild pup, and a baby on the way. Meet James, the newest member of our Training team. read more
How often do you look at the details of your utility bill before paying it? Whether you’re a business manager or a homeowner, knowing how to read and understand your utility bill can come in handy. Let’s take a look at some common utilities and some of the terms you may see on your monthly bills. read more
Crisis management can seem like a daunting task, but the recovery stage is when you get to see the benefits of all your efforts. The aftermath of a crisis can truly test local leaders because recovery isn’t typically a quick process. In the final part of this series, we’re taking a closer look at the “after” stage of crisis management. read more
How you respond when facing a crisis is critical, especially when the event puts your organization’s mission in jeopardy or has the potential to cause long-term damage to your community. Read along to explore the “during” stage of crisis management and learn how to put your plans into action, communicate clearly, and plan for recovery. read more
She’s a book lover with a pup named after Oscar the Grouch. Get to know Carrie, the newest member of our Client Services team. She previously worked in Accounting for one of our sister companies, but now she’s excited about her new role supporting our Utility Billing software customers. read more
Meet our new Client Services technician, Katie. She’s from Spartanburg, SC, which is also home to our headquarters! Outside of work, you will most likely find her spending time with her family near the water. read more
During emergency situations, citizens often look to their local leaders for direction and support. As discussed in our series introduction, planning for before, during, and after an event occurs is crucial. In this post, we’re focusing on the before – how local governments and utility providers can prepare for the unknown. read more
Meet David, our new senior QA automation engineer. He joined the PUBLIQ team all the way from Managua, Nicaragua! Read along to learn more about his new role and his many hobbies. read more
